Are you interested in having a rewarding job where you make a difference in the community? Then apply to work at Providence Animal Center! We thrive by having friendly, hard-working animal lovers working at our Center. We offer flexible scheduling and generous personal veterinary discounts.
Check below for our current job opportunities. And don't forget – we depend on volunteers to do many different kinds of work! Learn more about our volunteer program.
Canine Care Associate
The Canine Care Associate will create a positive experience for potential adopters by providing high-quality customer service and a clean, healthy environment for the homeless dogs in the kennels. Responsible to screen and counsel adoption applicants, oversee dog “meet and greets,” cat and dog testing, “match make,” provide behavior enrichment and record individual behaviors in adoptions database. Departmental hours of operation are Monday through Wednesday and Friday from 9am to 7pm, Saturday from 8am-6pm and Sunday from 8:30am to 5pm. Shifts vary. Applicants must have some weekend availability. Shifts vary. No experience necessary. $8.50/hr. Interested applicants should download, fill out and return the employment application to email@example.com.
Customer Care Associate
The Customer Care Associate will provide high-quality customer service in person and on the phone to effectively communicate Providence Animal Center’s lifesaving mission, policies and procedures to members of the public. Work to create a positive experience for all visitors coming to the Center. Our Customer Care Associates are responsible to process adoptions, answer calls, data entry and schedule appointments. Departmental hours of operation are Monday through Friday from 10:30 to 7:30pm, Saturday from 9am to 6:30pm and Sunday from 9am to 5:30pm. Shifts vary. Open availability preferred. Interested applicants should download, fill out and return the employment application to firstname.lastname@example.org.
For more information, email email@example.com .
Human Resources Manager
Essential Duties and Responsibilities
- Design and implement human resources initiatives and programs, and create policies in compliance with our mission/vision, objectives, and legal requirements for the entire organization.
- Review existing HR functions, processes, and objectives and make necessary recommendations and changes to increase efficiency and productivity.
- Analyze compensation to establish the organization wage and salary structure, pay policies, and oversee the variable pay systems within the organization including bonuses and raises. Implement and update the compensation program annually. Monitor all pay practices and systems for effectiveness and cost containment.
- Monitor the performance management program and revise as necessary.
- Lead organizational compliance with all existing governmental and labor legal and government reporting requirements including any related to the Equal Employment Opportunity (EEO), the Americans With Disabilities Act (ADA), the Family and Medical Leave Act, Employee Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA).
- Oversee, coordinate and process all FMLA, LOA, and ADA requests and dialogues.
- Review, guide, and approve management recommendations for employment terminations.
- Oversee the Safety Committee and OSHA Injury and Illness Recordkeeping and Reporting Requirements.
- Oversee the workers compensation program to include claims monitoring, processing and all associated administrative tasks.
- Review employee appeals through the organization complaint procedure; conduct investigations when employee complaints or concerns are brought forth.
- Conduct recruitment efforts for all exempt, nonexempt and temporary workers; write and place advertisements; work with supervisors to screen and interview candidates; conduct reference checking; extend job offers; conduct new-employee orientations; conduct exit interviews.
- Develop a process of organizational planning that evaluates organization structure, job design, and personnel forecasting throughout the organization. Make recommendations to the senior leadership team.
- Update and maintain the Human Resources Information System (HRIS). Utilize the HRIS system to reduce administrative tasks, empower employees, and meet the other needs of the organization. Oversee administrative tasks to include maintaining organizational charts, etc.
- Lead benefits administration, working with a 3rd party administrator.
- Administer the 401K Retirement Program.
- Develop all Human Resources training programs. Provide necessary education and materials to managers and employees including workshops, manuals, employee handbooks, and standardized reports.
- Establish an in-house employee training system that addresses organization training needs including training needs assessment, new employee onboarding or orientation, management development, production cross-training, the measurement of training impact, and training transfers. Assist managers with the selection and contracting of external training programs and consultants.
- Coach and train managers in their communication, feedback, recognition, and interaction responsibilities with the employees who report to them. Make certain that the managers know how to successfully, ethically, honestly, and legally communicate with employees.
- Formulate and recommend Human Resources policies, procedures and objectives for the organization; update and maintain the employee handbook. Partner with management to communicate human resource policies, procedures, programs, and laws.
- Determine and recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
- This job operates in a professional office environment. This role routinely uses standard office equipment.
- While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
- Long periods sitting at a computer.
Preferred Education and Experience
- Bachelor’s Degree in Human Resources/related field or equivalent certification/experience.
- Minimum of 5 years human resources management experience required, preferably in a non-profit organization.
- PHR or SPHR helpful.
- Experience with HRIS. Experience with PayChex software and applicant tracking system(s) a plus.
- Knowledge and experience in employment law, compensation, organizational planning, recruitment, organization development, employee relations, safety, employee engagement, and employee development.
- Excellent computer skills in a Microsoft Windows environment. Advanced knowledge of Excel is helpful.
- Excellent communication skills (verbal and written); excellent interpersonal skills, team player, high level of professionalism and confidentiality, detail orientated, ability to handle multiple tasks and prioritize.
- Experience with all levels of leadership.
- Strong organizational, critical thinking, analytical, and excellent customer service skills.
Medical and Dental Benefits, 401K (with match program), PTO, paid holidays, and more.
Interested candidates should send a resume and cover letter including salary expectations to firstname.lastname@example.org. No phone calls please.
Position Title: Human Resources Manager
Reports to: Executive Director
Supervises: Administrative Assistant
Status: Full-time, exempt
Providence Animal Center is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status or military status.